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How do I measure my wrist size? 

Grab a measuring tape! Our wrist sizes are according to your exact wrist size, without leaving any allowance. Our bracelets will be accustomed to your wrist size. Refer to our sizing guide here.

My bracelet broke. What should I do?

Kindly refer to our resizing policy here.

How do I know if my crystal is real?

There are many tips you can use to check the crystal’s authenticity. Here are some simple and convenient tips you can use:

An authentic crystal’s colour is not perfect
Authentic crystals will have inconsistent colouring throughout the entire crystal, it will not be uniformly shaded. It also varies from different shades of colours. Hence, it is normal for the crystal you purchased to be of a different shade of colour from the one seen on our website!

An authentic crystal would have air bubbles or scrap items inside of it. The more imperfections you spot, the better!

An authentic crystals normally feel cold even on a hot day 

Are your crystals real?

We only sell 100% authentic crystals! Do check out our reviews here!

How do I cleanse my crystals?

Note that you should cleanse your crystals monthly. Please kindly refer to our cleansing guide.

Why does the pricing of the crystals vary so much?

The prices depend on the rarity of each crystal. Rose Quartz, Clear Quartz, Amethyst, and Black Agate are common crystals that are easier to find. Hence, their prices are quite affordable. A common misconception is that the more expensive the crystal is, the better the benefits are. However, cheap crystals still bring out their functions as well as costly crystals.